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FAQ
eFax
What do I need to use eFax?
You just need Internet access, an email account, and a eFax account. You don¡¯t need any new hardware and you don¡¯t need to install any fax software.
How do I send a fax?
To send a fax from your email, just type the recipient's fax number and attach your document to fax, to send a fax from the web.
How do I receive a fax?
Faxes sent to you arrive in your email Inbox. Just check your email! You may also log into eFax to pick up your received faxes
Can I send multiple documents in one fax?
Yes, you can send up to eight documents in one fax as attachments. eFax supports different file formats, including PDF, Microsoft Word, and Excel
Is my eFax number available all the time?
Your eFax number is an "always on, never busy" number. Your computer does not need to be turned on to receive faxes. Faxes are stored in your email Inbox and online.
Can I keep my current fax number?
Yes. Call-forward your existing fax number(s) to your new eFax number or in certain circumstances, you can have your existing fax number ported to eFax.
Do I need to make a long-term commitment?
No. With eFax, there are no long-term contracts to sign and no minimum sign-up period. Choose the convenient pay-as-you-go, monthly plan.